This Frequently Asked Questions page is intended to provide answers to Noramco's project management related questions. We have grouped our FAQs by category, so you can quickly find the answers to common questions about the Enterprise Project Control (EPC) System. Listed below are the questions in each category. To jump to a specific category, simply click the category name.

About Enterprise Project Control

• What is EPC?
• Why should I use EPC?
• What makes EPC better than other solutions?
• Why so many phases? Why not just "do" the project...it would be quicker?
• Who decides when a project fits into EPC?
• I have many project ideas. Can I send more than one form out at a time for approval?
• How does EPC handle the smaller projects that use the "Short-form" for approvals?
• Why can we use only one form for Capital Appropriation Reqests?
• Finance has a set of rules after a project is completed, how is EPC addressing this?
• I need access to more information concerning EPC. How can I gain wider access to the database screens?
• How do I find out about the status of a project?
• How can I learn more about EPC?

About Project Planning & Management

• What is a project?
• How do I know if I have a solid business case?
• I think I have a soild business case. How will I know if my idea has been accepted or not?
• What is a role of a Project Sponsor?
• What is a role of a Project Manager?
• What is the role of the Project Team?
• What is a project initiation form?
• Why do I need to fill in an initiation form?
• Where can I get help to fill out the financial information on the initiation form?
• What is what is the appropiate routing for each form?
• Who keeps the original of each form?
• What if I have both initiation and scope forms ready, can I send both out at the same time?
• Who assigns project priorites?
• I'm not sure when to do a Pre-Start up Safety Review. How do I get this information?
• I want to be sure that an individual is not over committed. How do I look up other individuals task load?
• As a project manager, I notice an individual that I need on my project is over committed. How do I resolve resource conflicts with other projects?
• How do I know if a project has been completed?
• How do I find out about the lessons learned from previous, similiar projects?
• Can I plan my regular, non-project work using EPC?

About Using Microsoft Project 98

• How do I begin the task of developing a project plan?
• How can I update project plan status using e-mail?
• What is automatic e-mail notification?
• Great, now how do I use e-mail notification?
• With all these powerful features, is Microsoft Project 98 hard to use?
• What kind of computer do I need to run Microsoft Project 98?
• How do I get training on Microsoft Project 98?
• How do I link my projects to NORpool?
• How can I tell if I have been over committed to work on projects?
• Whom do I see if I have been over committed to work on projects?
• How do I keep track of my commitments across many projects?
• How do I get a resource added or deleted from the resource pool(NORpool.mpp)?
• I spend a lot of time in meetings and training. How do I account for days away from work like vacation, off-site meetings or training in NORpool?

About Support

• I don't have a user id. How should I get one?
• How do I change my password?
• Oh no, I forgot my password. What do I do now?
• Where do I go to find out information about a project?
• I am unable to run the EPC database on my computer. What should I do??
• I've got other technical problems. How do I get help?
• Can I update the EPC database directly?
• I have a personal problem. Can EPC help me solve it?
• How do I make Slime?

About things that have nothing to do with EPC

• How does a Lava Lamp work?
• What is Goretex?
• What is the pH of Coca-Cola?
• I'm a little confused. What is pH anyway?
• How much wood can a woodchuck chuck, if a woodchuck would chuck wood?

More questions? Send an inquiry to epcproject@noramco.com