RIVOLI Group, UAE implements VisualENTERPRISE for Retail, Distribution & Services Management

Mr. Ramesh PRABHAKAR, CEO & Director of RIVOLI Group and Mr. Adil NAVDER, Founder President & CTO of Blue Chip Computers, shaking hands after sealing their cooperation with a contract. Retail giant Rivoli Group has selected Blue Chip Computers, to implement VisualENTERPRISE, a leading mid-market ERP Software Solution in the Retail space, throughout the Group.

Rivoli Group a multi activity business giant, with operations across Middle East & Europe comprises of major Companies – Rivoli Enterprises, Excel Enterprise, Hour Choice, Visions, AMS, B&O, Glitters, Rivoli Textiles, Kenzo, Little Me, Paris Factory, etc. Its product line up covers Watches, Eyewear, Writing instruments, Leather wear, Textiles, Audio / Video, Electronics, etc. It has manufacturing facilities in Switzerland and 45 Retail Outlets across UAE, Bahrain, Oman, Qatar and Kuwait.

Blue Chip Computers, a leading Software Products and Services Company, head quartered in Dubai, focuses on Desktop, Web enabled, Knowledge Management and Mobile Technologies. Its Products incorporate cutting edge technology and are feature rich, incorporating domain knowledge gained with their international experience, of over a decade. Their Solutions address business requirements of medium to large organizations in the Retail, Travel & Tourism, Property Management, Hospitality, F&B and Construction industry.

Signing the multi million Dirham contract, commented Mr. Ramesh Prabhakar, CEO & Director of Rivoli Group :

“Over the last ten years our Group has diversified and grown exponentially. To sustain this growth and at the same time introduce stronger systems and controls on our expanding activities, we had embarked on an exhaustive exercise to identify a best-of-breed Retail Software Solution which met and exceeded our diverse Retail business requirements. And yes, a strong and professional Company backing such a Solution, was a key driver in our decision process. During this exercise, our management steering team evaluated a number of international Software products. While most of these products were engineered on leading edge technology, what additional value that Blue Chip bought on the table was their international domain knowledge in the Retail space. This backed by their strong Management Team, which has a long and successful track record of providing superior IT Solutions, tipped in their favour. Our comfort level in dealing with the Blue Chip management was high and VisualENTERPRISE has an impressive installed base. What else could we ask for. “

He continued : “VisualENTERPRISE while immediately addressing our Point-of-Sales and Back Office, ERP information & reporting requirements, gives a strong backbone for our foray into eTailing and eCommerce. We believe that e is the future, and want to be prepared. VisualENTERPRISE also addresses our growing requirement for strong Customer Relationship Management (CRM), our Customer Loyalty Programs and Brand Management. Its strong reporting capabilities using emails, SMS & Report Portal, will help us stay on top of business situations, across boundries. We believe time is money, money is power and power enables us stay ahead in the game.”

Said Mr. Adil Navder, CTO & President of Blue Chip Computers, at the signing ceremony : “We let our track record of successful Retail Solutions to big ticket customers, convince Rivoli Group, of our capabilities and deliverables….”

He went on : “We are in the Middle East for over a decade and have been associated with a number of large IT Projects. While most successful Products are on cutting edge technology, we attribute our success to an in-depth knowledge of customers processes, clarity of customer expectations and superior man management capabilities. We don’t supply Products, we provide Solutions…….. This requires a different mindset and attitude, right from the top. It involves investment in time and energy to build and retain relationships and intellectual assets. It is a tough job but we enjoy it. …...”